To process your order, we require your name, billing address, phone number, email address and credit card information if you have not used PayPal. We use this information to process your order and, if any questions should arise, to contact you about your order. If we need to contact you, we will contact you via email first. If unsuccessful (or time is critical), we will try to contact you by phone.
Any information provided by you will be used for Home Sweet Home Candle's purposes only. However, we may need to provide your name and delivery address to third parties that are involved in the processing of your order uses for delivering specific services to you (for example, the financial institution that issued your credit card or the courier that delivers your order).
Your information will not be shared with individual or other companies (such as direct mail organizations or other third parties) unless required by law.
There are times when we may request information from you, such as your, name, address and e-mail address. When additional information is requested, we will try to let you know at the time of collection how we intend to use the personal information you provide, such as respond to your inquiry, accept an order, conduct a survey or allow you to access specific information such as account information, etc. We do our best to maintain the accuracy of any personal information you do supply to us.
You can help us update and maintain the accuracy of any personal information you supply by using the account profile pages or notifying us of any changes to your address, title, phone number or e-mail address.
The easiest way to contact us is by email at:
Tel: 0745 674 0980